State Farm® Insurance Agent Buddy Drakeford

"I would like to take the time out to say Thanks you, I have a some challenges along the way, however P at Buddy Drakeford office always come through with a smile. She has helped me tremendously, I was even able to bring along a friend due to her remarkable customer service and support. Thanks to you all for all that you do. Thank you kindly"

"Today I called in to get a quote and the lady who assisted me today was Carol Simon, she was very nice and helpful. She helped me to make a decision that is going to be very beneficial for me in the future. She was also very welcoming and made me feel very comfortable."

"Outstanding Service from Ms. Carole at State Farm! I had such a great experience working with Ms. Carole at State Farm! From the very beginning, she went above and beyond to guide me through the initial quote process and help me get enrolled with ease. She took the time to explain every detail clearly, answered all my questions with patience, and made what could have been a stressful process feel effortless. Her professionalism, kindness, and genuine care for her customers truly stood out. It’s rare to find someone who combines such deep knowledge with such warmth and understanding. I’m extremely grateful for her help and highly recommend reaching out to Ms. Carole if you’re looking for excellent customer service and a smooth experience. Thank you, Ms. Carole — you made everything so easy and pleasant!"

"Pam is amazing! She’s always friendly, professional, and quick to help with any questions. Highly recommend her for all your insurance needs!"

"Ms. Pam was absolutely amazing! She was so knowledgeable and patient throughout the entire process. She took the time to explain everything clearly and made sure I was well taken care of in getting the best car insurance rate possible. I truly appreciate her professionalism and kindness she made the experience easy and stress-free. Highly recommend Ms. Pam to anyone looking for great service and genuine care!"

"I just spoke with the insurance adjuster her name is Miss Pam, and I would like to thank her for helping me with my insurance situation, she has helped me where I could not help myself! Please thank her for me and if they were 10 Stars I would give them to Pam you guys are great!"

"Wonderful experience and Carole Simmon was great!"

"Pam is awesome and she always there when I need help or have any questions"

"Pamela Bowles is absolutely excellent! From day one, she has been incredibly knowledgeable, responsive, and thorough. Anytime I have a question, no matter how big or small, Pamela takes the time to explain everything clearly and find quick, effective solutions. She has gone above and beyond for me multiple times, especially when it comes to policy changes, making the process seamless and stress-free. What I appreciate most is that Pamela never makes you feel rushed or like just another customer. She genuinely cares, listens, and makes sure every detail is handled with care. Her professionalism combined with her approachable and kind personality makes working with her a true pleasure. If you’re looking for someone who will not only meet your needs but exceed them, Pamela is the person you want on your side. I cannot recommend her enough!"

"If I can give 10 stars I would!!!! Today I received top notch customer service from starting my quote online till finishing it up with a lovely agent (Carole Simon). She provided details information regarding the quote I chose to finding me good deals and discounts. She walked me through the whole setup and process to sign online documents. Carole made sure all my questions were answered before ending the call. I’m more than satisfied with my new coverage rate. I recommend using them as your new insurance agent. Thank you again Carole and Buddy!!!"

"I've has the pleasure to work with Pam on numerous occasions. She's the best and always takes care you!"

"Carole Simon"

"Carole Simon was an amazing agent. She was very kind and helpful. She made my day!"

"Carole Simon is a very nice, knowledgeable, and convincing, and caring agent. We have dealt with her for quite some time for various insurances. She is diligent in what she does."

"Carole Simon was very professional,very good at Her job and very Helpful!!"

"Carole Simon was a great representative very understanding and helpful to find best possibly outcome and I’m very thankful for her n advise everybody go get state-farm"

"Buddy, Carole, Pam and team are very responsive and concerned about the needs of their clients. I am grateful for their support to help me identify the best coverage for my needs."

"PAMELA BOWLES!! That's it, that's all!! If you're ever having an issue Pam is who you need on your side! She is willing to go the extra mile to ensure your issue is resolved. She's an angel! I cannot say enough about her character. She is truly a kind and caring soul."

"This company has really helped me out. From talking to Mrs pamala and Mrs Chrystal on filing a claim. They both was very helpful"

"Carol Simon is a kind and smart agent that we can depend on very intelligent, delightful person a real people person I trust carole"

"I want to say a few things about one of your agents. Mrs. Carole Simon has been consistent in all the interactions of service she has provided for me and my family over the last 18 months. I was a State Farm customer for more than 22 years. I switched to USAA back in 2018 because of a poor customer service with another State Farm Office. However, since my return in 2021 your office agents have been on top of things. Mrs. Carole Simon is dynamic. There are several things that ignites her customer service. For starters, she has a phenomenal attitude. Also, her amicable telephone engagement, she listens to your concerns in order to provide a solution. Her knowledge of the products you offer is awesome and the follow through is stupendous. She is the key reason for my choice to bundle home and auto. The detailed explanation of key coverage items for my home was identified and explained with such transparency it made my decision easy. Please share my review with her and your staff as a source of encouragement. My Regards!"

"Ms Carole Simon was very helpful to me. State farm needs more people like her."

"Pam has given me the best service I could ask for. Every time I had a question she NEVER made me feel dumb or as if I were an inconvenience ! We’re able to take our time over the phone exploring policies & concerns that truly make a difference. I never knew how important life insurance was until she broke it down for me A-Z. Pam makes something seemingly boring & tedious as insurance feel like a walk in the park- how refreshing ! 6 Stars ! <3"

"I really appreciate the help that's given when I need it, thanks you Ms Pam for being so kind and helpful."

"It’s great"