State Farm® Insurance Agent Buddy Drakeford

"PAMALA!! She is always so kind, patient, and pleasant whenever I call. She is my preferred contact at the office because she never makes me feel unsure or confused about anything. I have nothing but GREAT things to say about Pam! ❤️"

"My experience with this Insurance Office was awesome. It's awesome everytime I call them. I have been with Buddy, Pam, and Carol for as long as I can remember. Pam and Carol both really care about their customers. Its genuine. They are not satisfied unless you are. They work with you to make sure all insurance needs are satisfactory to everyone involved. They both are professional and so very nice to me. They work hard to get you the right price to where you feel comfortable and satisfied. Plus they are warm and calming when you have to call them for any reason. They are very devoted to satisfying every single person. This all goes for Buddy as well. There have been times when I would call upset about one thing or another but the minute I call them to talk about I'm instantly ok and relaxed by their warm personalities. They are great. Like I said I have been with this insurance for many many years and I'm happy with it because of their hard work and decation. It's a win win situation if you have insurance eith this State Farm Office. 5 stars Excellant customer service."

"Ms. Carole Simmon was extremely helpful. She took her time to explain in detail about my policy. I appreciate her taking her time to explain in depth my options and the policy I chose."

"Very disappointed customer here…… Since November 2025 I have had to call in to Budd Drake office regarding my premium amount being wrong. All because Carole didn’t save my drivers defense course under the correct file….. Because of this I have to take time out my busy day to call to have them fix the issue every month. Fast forward today 02/10/2029 my premium has went up additional 29.00 for an address change I did not request and Carole didn’t inform me either when discussing the original issue with my insurance quote. Yet here I am dealing with two issue that has yet been rectified….. For future customers please verify that Carole does here job correctly!"

"Carole Simon was amazing and her customer service is top tier . State Farm has a winner on their team and will be referring anybody that needs car insurance to her."

"Mrs. Carol is top-tier, no cap. From start to finish she was professional, patient, and really knew her stuff. She broke everything down clearly, stayed on point, and made the whole process smooth and stress-free. You can tell she genuinely cares about her clients and goes the extra mile. If you’re looking for someone reliable who actually delivers, Mrs. Carol is the one. Highly recommend 💯👏🏾Thanks Buddy!"

"My agent Carole Simon was the absolutely best. She was very knowledgeable, patient and has excellent customer service skills. She will assure you get the best quotes and what is the best option for you. Very sweet agent. She’s the best."

"Thanks for all your help with my homeowner’s insurance and vehicle insurance. Pamala, your kindness made all the difference."

"Carole Simon made obtaining my insurance for my new car a breeze. My old vehicle is with State Farm, and I have only had a great experience through this agency. They have your best interests in mind!"

"Carole Simon was so helpful and generous and patient on the phone with me. She was the best!!"

"I was in search of Auto Insurance, and Carole Simon with Buddy Drakeford Insurance Agency was the most patient, friendliest, and knowledgeable employee ever. I am so grateful to have experienced such an amazing conversation with someone who showed they really cared. Thank you so much Mrs. Simon."

"MS. PAM IS THE BEST SHE HELP ME GET MY NEW CAR INSURANCE AND NOW I AM READY TO HIT THE ROAD! THANKS MS. PAM!"

"Carole Simon was a great representative to me during this holiday season. She was able to provide me with a great quote based on my needs. I felt as if she understood exactly what I needed. I’d definitely recommended her to any associates of mine. Thank you Mrs. Simon for servicing me with State Farm 💕 during this holiday season."

"Setting up was efficient, rep was kind and courteous."

"I am more than pleased with the service received. Ms. Pam was kind, thorough, prompt, beyond competent, and genuine."

"Carole Simon were very knowledgeable and nice. She help me get coverage quickly without hesitation. Thank soo much"

"I was in the need for auto insurance, and I was online looking as my renewal date approaches. During my online search I received a call from Carole Simon with State Farm, Buddy Drakeford office. Carole is a kind and knowledgeable professional, she walked me through getting what I needed for my auto insurance policy. I really appreciate her, I have my insurance need met and that is one thing off of my plate thanks to her. I highly recommend Carole for all your insurance needs, be it auto, home owners, life etc. Carole will take care of you!!"

"Pam is always great. She's professional and understand the customers concerns. Thank you Pam & Mr. Drakeford!"

"I talked to Ms. Carol Simon, and she was very attentive, considerate, and patient. She answered all of my questions thoughtfully and helped me choose the policy that best suited me and my needs. Thank you, Carol, for providing excellent service and genuine care!"

"I would like to take the time out to say Thanks you, I have a some challenges along the way, however P at Buddy Drakeford office always come through with a smile. She has helped me tremendously, I was even able to bring along a friend due to her remarkable customer service and support. Thanks to you all for all that you do.

Thank you kindly"

"Today I called in to get a quote and the lady who assisted me today was Carol Simon, she was very nice and helpful. She helped me to make a decision that is going to be very beneficial for me in the future. She was also very welcoming and made me feel very comfortable."

"Outstanding Service from Ms. Carole at State Farm!
I had such a great experience working with Ms. Carole at State Farm! From the very beginning, she went above and beyond to guide me through the initial quote process and help me get enrolled with ease. She took the time to explain every detail clearly, answered all my questions with patience, and made what could have been a stressful process feel effortless.
Her professionalism, kindness, and genuine care for her customers truly stood out. It’s rare to find someone who combines such deep knowledge with such warmth and understanding. I’m extremely grateful for her help and highly recommend reaching out to Ms. Carole if you’re looking for excellent customer service and a smooth experience.
Thank you, Ms. Carole — you made everything so easy and pleasant!"

"Pam is amazing! She’s always friendly, professional, and quick to help with any questions. Highly recommend her for all your insurance needs!"

"Ms. Pam was absolutely amazing! She was so knowledgeable and patient throughout the entire process. She took the time to explain everything clearly and made sure I was well taken care of in getting the best car insurance rate possible. I truly appreciate her professionalism and kindness she made the experience easy and stress-free. Highly recommend Ms. Pam to anyone looking for great service and genuine care!"

"I just spoke with the insurance adjuster her name is Miss Pam, and I would like to thank her for helping me with my insurance situation, she has helped me where I could not help myself! Please thank her for me and if they were 10 Stars I would give them to Pam you guys are great!"