State Farm® Insurance Agent Buddy Drakeford

"Carole Simon provided all the necessary information needed for me to choose State Farm as my home and auto insurance."

"Carol was the best. She made my transition to State Farm so easy and helped me find the best rate. She answered questions I didn't even know I had!"

"Best quality service!"

"I would like to commend the whole staff at Mr. Buddy Drakeford State Farm Insurance. I would especially like to highlight the exceptional service provided by Ms. Pam Bowles. There was issue with my mortgage company Insurance payment. Communication with the mortgage in itself is a job that requires strength and tenacity. She stayed the course (3 hours) and reached a solution. Bravo to her for doing a yeoman's job! That was high level customer service. Her skills and diligence to this task made me feel very valued as a customer. I truly appreciate your service. Thank you, immensely, Ms. Bowles."

"Buddy and his team, (shouts out to Pam), have always put my interest and the interest of my family first. From auto, home, & business Buddy’s office is always my first stop. Excellent customer service from top to bottom and a commitment to excellence that cannot be ignored. Kudos to Buddy and his team."

"Carole Simon was excellent! I appreciated all of her expertise and assistance."

"Carole Simon is very formidable, good experience if i good professional, she is fabulous."

"Carol and team are truly amazing. They care tremendously about your families proper coverage and they also support you through any life challenges. Thank you so much!!! You are family."

"Great experience working with Ms. Carole. Her product knowledge allowed me to better understand my options and make the best decision for my future. I greatly appreciated her attentiveness and care. Highly recommend."

"I had a fantastic experience with Carol Simon! She was incredibly helpful, courteous, and went above and beyond to provide excellent service. Her kind and encouraging words truly made my day. I highly recommend her to anyone looking for outstanding support—thank you again!"

"I had the liberty of working with agent Carole Simon, whom was most helpful. She made the preparation of my family's policies seamless, setting clear expections and communication. Thanks to Mrs. Simon I can rest easy that my family is taken care of."

"Fastest phone call ever with the kindest agent Ms.Carol happy to be apart of the State Farm family 🎉"

"Courtesy and respect was obtained with excellent service. Others will be referred. And thank you soooo much for Carole Simon"

"My Compliments to Buddy and Ms Carol…
Awesome Customer Service!!!
Always willing to Help with Concern and Very Pleasant Personalities"

"We gave a State Farm check to the wrong contractor. Ms Carole Simon immediately responded to our request for assistance and insured the check got to the right contractor. Ms Simon went the extra mile, resulting in no lien on property, a true professional."

"They really help u wit quotes. I like the service. Ms Pam and Ms Carroll they really get it done. They the best 👌. I advise yall to definitely tap in"

"PAMALA!! She is always so kind, patient, and pleasant whenever I call. She is my preferred contact at the office because she never makes me feel unsure or confused about anything. I have nothing but GREAT things to say about Pam! ❤️"

"My experience with this Insurance Office was awesome. It's awesome everytime I call them. I have been with Buddy, Pam, and Carol for as long as I can remember. Pam and Carol both really care about their customers. Its genuine. They are not satisfied unless you are. They work with you to make sure all insurance needs are satisfactory to everyone involved. They both are professional and so very nice to me. They work hard to get you the right price to where you feel comfortable and satisfied. Plus they are warm and calming when you have to call them for any reason. They are very devoted to satisfying every single person. This all goes for Buddy as well. There have been times when I would call upset about one thing or another but the minute I call them to talk about I'm instantly ok and relaxed by their warm personalities. They are great. Like I said I have been with this insurance for many many years and I'm happy with it because of their hard work and decation. It's a win win situation if you have insurance eith this State Farm Office. 5 stars Excellant customer service."

"Ms. Carole Simmon was extremely helpful. She took her time to explain in detail about my policy. I appreciate her taking her time to explain in depth my options and the policy I chose."

"Very disappointed customer here…… Since November 2025 I have had to call in to Budd Drake office regarding my premium amount being wrong. All because Carole didn’t save my drivers defense course under the correct file….. Because of this I have to take time out my busy day to call to have them fix the issue every month. Fast forward today 02/10/2029 my premium has went up additional 29.00 for an address change I did not request and Carole didn’t inform me either when discussing the original issue with my insurance quote. Yet here I am dealing with two issue that has yet been rectified….. For future customers please verify that Carole does here job correctly!"

"Carole Simon was amazing and her customer service is top tier . State Farm has a winner on their team and will be referring anybody that needs car insurance to her."

"Mrs. Carol is top-tier, no cap. From start to finish she was professional, patient, and really knew her stuff. She broke everything down clearly, stayed on point, and made the whole process smooth and stress-free. You can tell she genuinely cares about her clients and goes the extra mile. If you’re looking for someone reliable who actually delivers, Mrs. Carol is the one. Highly recommend 💯👏🏾Thanks Buddy!"

"My agent Carole Simon was the absolutely best. She was very knowledgeable, patient and has excellent customer service skills. She will assure you get the best quotes and what is the best option for you. Very sweet agent. She’s the best."

"Thanks for all your help with my homeowner’s insurance and vehicle insurance. Pamala, your kindness made all the difference."

"Carole Simon made obtaining my insurance for my new car a breeze. My old vehicle is with State Farm, and I have only had a great experience through this agency. They have your best interests in mind!"