State Farm® Insurance Agent Buddy Drakeford
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Allen Harris
September 26, 2025
5
out of
5
rating by Allen Harris
"Carole Simon was a great representative very understanding and helpful to find best possibly outcome and I’m very thankful for her n advise everybody go get state-farm"
Michelle M
September 9, 2025
5
out of
5
rating by Michelle M
"Buddy, Carole, Pam and team are very responsive and concerned about the needs of their clients. I am grateful for their support to help me identify the best coverage for my needs."
We responded:
"Thanks, Michelle, for taking the time to provide this valuable feedback. Our mission is to provide top-notch customer service on a consistent basis. Quite frankly it "makes our day" when we're able to provide the insurance and financial service and support that you need! The team and I enjoy working with you! BD "
Monica Carter
September 2, 2025
5
out of
5
rating by Monica Carter
"PAMELA BOWLES!! That's it, that's all!! If you're ever having an issue Pam is who you need on your side! She is willing to go the extra mile to ensure your issue is resolved. She's an angel! I cannot say enough about her character. She is truly a kind and caring soul."
We responded:
"Monica, Wow! Thanks for your heartfelt review on the service that Pamala was able to provide. Your comments mean the world to both Pamala and the agency! Our goal is to provide personalized customer service tailored to take care of your specific needs and it's always rewarding when we're able to attain it! Thanks again! BD"
Ms.Alicia Harrison
August 31, 2025
5
out of
5
rating by Ms.Alicia Harrison
"This company has really helped me out. From talking to Mrs pamala and Mrs Chrystal on filing a claim. They both was very helpful"
We responded:
"Hi Alicia, Thanks for taking the time to let us know how we're doing when it comes to servicing your insurance and financial needs! I'm glad that we were able to help make the claim process smoother for you. It's Always Our Pleasure To Serve You! BD"
david mahaffey
August 30, 2025
5
out of
5
rating by david mahaffey
"Carol Simon is a kind and smart agent that we can depend on very intelligent, delightful person a real people person I trust carole"
We responded:
"Hi David, Thanks for the kind words above, they mean a lot! Carole will be elated read these comments and know that she was able to meet her goal of delivering excellent customer service to you! Thank you for taking the time to share! BD"
Dane MFT
August 29, 2025
5
out of
5
rating by Dane MFT
"I want to say a few things about one of your agents. Mrs. Carole Simon has been consistent in all the interactions of service she has provided for me and my family over the last 18 months. I was a State Farm customer for more than 22 years. I switched to USAA back in 2018 because of a poor customer service with another State Farm Office. However, since my return in 2021 your office agents have been on top of things. Mrs. Carole Simon is dynamic. There are several things that ignites her customer service. For starters, she has a phenomenal attitude. Also, her amicable telephone engagement, she listens to your concerns in order to provide a solution. Her knowledge of the products you offer is awesome and the follow through is stupendous. She is the key reason for my choice to bundle home and auto. The detailed explanation of key coverage items for my home was identified and explained with such transparency it made my decision easy. Please share my review with her and your staff as a source of encouragement. My Regards!"
We responded:
"Thank you for your powerful feedback! Our goal is to provide exactly the caliber of service you detailed above on each and every call or visit! Trust me, it means a great deal to Carole to know that she was able to deliver in the many ways you articulated above. My team and I have a passion for assisting people in managing the risks that are associated with everyday life, it's what we do! Carole is indeed awesome, I agree! BD"
Jose Carlos Vincent
August 28, 2025
5
out of
5
rating by Jose Carlos Vincent
"Ms Carole Simon was very helpful to me. State farm needs more people like her."
We responded:
"Jose, thank you for taking the time to provide us with your feedback! I will certainly let Carole know that she was able to deliver excellent customer service to you and know that she will really appreciate your comments! Carole is indeed a superstar! Thanks for choosing us to provide for both your insurance and financial needs! BD"
![Profile photo of [ THREE AM ]](https://ephemera.mirus.io/imgr/250x0/https://lh3.googleusercontent.com/a-/ALV-UjUb3LUoCqDqAmPjbXIX3CZGPVpoZk683Vnu_pbYzMezrYVo8_qg=s120-c-rp-mo-br100)
[ THREE AM ]
August 25, 2025
5
out of
5
rating by [ THREE AM ]
"Pam has given me the best service I could ask for. Every time I had a question she NEVER made me feel dumb or as if I were an inconvenience ! We’re able to take our time over the phone exploring policies & concerns that truly make a difference. I never knew how important life insurance was until she broke it down for me A-Z. Pam makes something seemingly boring & tedious as insurance feel like a walk in the park- how refreshing ! 6 Stars ! <3"
We responded:
"We very much appreciate your feedback and I can tell you that it means everything to Pam to know that she was able to provide you with excellent service! Thank you for trusting us with the responsibility of providing insurance and financial services to you and your family! BD"
Brenda Diggs
August 20, 2025
5
out of
5
rating by Brenda Diggs
"I really appreciate the help that's given when I need it, thanks you Ms Pam for being so kind and helpful."
We responded:
"Thanks, Ms. Brenda, for taking the time to provide this review! We work every day to consistently provide exceptional service, and Pamala plays a huge role in making this happen! It's always our pleasure to serve you! BD"
Jasmin Schneider
August 9, 2025
5
out of
5
rating by Jasmin Schneider
"It’s great"
We responded:
"Hey, thanks Jasmin for taking the time to let us know how we're doing! It means a lot to us! It's always our pleasure to serve you! BD"
Pierre Cheelton Pisiwann International (PISIWANN)
July 21, 2025
5
out of
5
rating by Pierre Cheelton Pisiwann International (PISIWANN)
"Mrs. Pam is truly a gem! She’s knowledgeable, patient, and always goes above and beyond to make sure everything is clear and handled with care. Her professionalism and kindness made the whole insurance process smooth and stress-free. Highly recommend her at State Farm!"
We responded:
"We thank you for this review! We strive to provide top quality service on each opportunity to do so! Your feedback reinforces our desire to adhere to a "higher standard" of performance. ...And I agree - Pamala is awesome! :)"
Natasha Davis
August 15, 2024
5
out of
5
rating by Natasha Davis
"Ms.pam is the best she works with you and truly understands the customers"
Te Mck
June 17, 2024
5
out of
5
rating by Te Mck
"Been with Buddy Drakeford for some years now and it has been a time, they take of me and I wouldn’t trade them for nothing!!!"
Erma Patterson
April 28, 2024
5
out of
5
rating by Erma Patterson
"I have been with State Farm Ins. for any year. And their always great to my needs.v Thank You State Farm Ins."
We responded:
"Thank you, Erma, for taking the time to leave this review! We truly appreciate your business, and our goal is to provide the very best service possible! We look forward to our next chance to serve you! BD "
Keith Freeman
March 12, 2024
5
out of
5
rating by Keith Freeman
"I appreciated the customer service that Pam my agent provided. The experience had a Family type warmth that I really appreciated."
We responded:
"Hi Keith! It is our pleasure to serve your insurance and financial needs! I will let Pamala know that she achieved our agency goal of providing 5-star service on every encounter! Thanks for the review! BD "
tifani sheffer
February 6, 2024
5
out of
5
rating by tifani sheffer
"Simply wonderful experience. Thank you for the opportunity to be a part of this family."
We responded:
"Hi Tifani! You are very welcome, and we thank you for both choosing and allowing us to provide you with insurance and financial solutions! BD"
Teresa Manning
November 21, 2023
5
out of
5
rating by Teresa Manning
"Mr. Buddy Drakeford and staff is very professional ."
We responded:
"HEY THANKS TERESA! WE TRY HARD TO MAKE A POSITIVE DIFFERENCE EVERY DAY! I WILL LET THE TEAM KNOW AND WE APPRECIATE YOU FOR TAKING THE TIME TO SHARE YOUR EXPERIENCE!"
Deuce Cal
November 17, 2023
5
out of
5
rating by Deuce Cal
"I was having the hardest time figuring out my policy & Pamala was extremely helpful. Very knowledgeable and went the extra mile to ensure everything went smoothly. Great experience."
We responded:
"HEY DUECE, GLAD TO HEAR THAT PAMALA WAS ABLE TO HELP YOU MAKE SENSE OF WHAT YOU HAD BEFORE YOU. WE FIND THAT OUR CUSTOMERS DO BETTER AND HAVE OVERALL BETTER EXPERIENCES WHEN THEY HAVE STRONG WORKING KNOWLEDGE OF THEIR POLICIES! THANKS FOR SHARING!! TAKE CARE AND HAPPY HOLIDAYS TO YOU AND YOURS! BD"
Linda Umanzor
November 2, 2023
5
out of
5
rating by Linda Umanzor
"Exceptional customer service, knowledge of the insurance that I needed. Answered all my questions and a professional manner. Highly recommend."
We responded:
"HELLO MS. LINDA, THANK YOU FOR SHARING YOUR EXPERIENCE WITH US! WE MAKE IT A PRIORITY TO PROVIDE OUR POLICYHOLDERS WITH THE INFO THEY NEED TO MAKE SOUND DECISIONS WHEN IT COMES TO INSURANCE AND FINANCIAL SERVICES. AGAIN, THANKS FO RTHE FEEDBACK, IT MEANS ALOT!"
Cherika Daniel
September 21, 2023
5
out of
5
rating by Cherika Daniel
"Met all my needs . Very Professional"
We responded:
"HI CHERIKA! GLAD WE COULD COME THROUGH FOR YOU! WE APPRECIATE YOUR BUSINESS AND YOUR SUPPORT! THANKS FOR SHARING YOUR COMMENTS! HAPPY HOLIDAYS! BD"
Jeannine Nolan
July 26, 2023
5
out of
5
rating by Jeannine Nolan
"There is never a time that I call that the service is not extraordinary. Since I’m not in the insurance business I ask a lot of questions and NO One of them including Buddy acts if I’m not a new customer every time. They take all the time needed to make sure I have a clear understanding. I don’t plan to ever leave them again."
We responded:
"Jeanine, we appreciate the 5-Star review and even more so we appreciate you taking the time to let us know how we are performing when it comes to hitting our mark on delivering consistent and thorough customer service, It's indeed always our pleasure to serve you! BD"
Christina Wilson
June 25, 2023
5
out of
5
rating by Christina Wilson
"They have great customer service.. Pam is AWESOME"
We responded:
"THANKS SO MUCH CHRISTINA FOR TAKING THE TIME TO LET US KNOW HOW WE ARE PERFORMING! OUR GOAL IS TO PROVIDE CONSISTENT CUSTOMER SERVICE AT A HIGH LEVEL. BTW I AGREE WITH YOU PAMALA IS AWESOME! THANKSAGAIN FOR SHARING! BD"
Nell
June 20, 2023
5
out of
5
rating by Nell
"Pam Thompson had patience and plenty of valuable advice. Thanx."
We responded:
"THANKS NELL FOR THE FEEDBACK! I'M GLAD WE COULD DELIVER HIGH QUALITY SERVICE TO YOU ON THIS DAY! I WILL CERTAINLY LET PAMALA KNOW! GOD BLESS! BD"
Gerode Prather
June 16, 2023
5
out of
5
rating by Gerode Prather
"Awesome response great costumer service"
We responded:
"HEY GERODE! WE VERY MUCH APPRECIATE THE FEEDBACK! IT HELPS US REACH OUR GOAL AS AN AGENCY OF MAKING 5-STAR CUSTOMER SERVICE BE THE NORM! THANKS AGAIN! BD"
Karen Evans-Nwosu
May 11, 2023
5
out of
5
rating by Karen Evans-Nwosu
"Ms.Pam was extremely helpful with helping me get everything that my family needed"
We responded:
"Hi Karen, Thank you for taking the time to provide this valuable feedback! Our goal is to provide you the insurance and financial services that best suits the needs of you and your family. We very much appreciate the opportunity to serve you! BD"